Sender
Our standard sender is Colissimo. Note that the cost of transport is calculated according to: weight, and destination.
Our standard sender is Colissimo. Note that the cost of transport is calculated according to: weight, and destination.
Shipping
Shipping costs include packaging, handling and postage. We advise you to group your purchases into a single order. We cannot group two separate orders and you will have to pay the shipping costs for each of them.
Time limit
The deadlines for products in stock are generally between 24 and 72 hours for packages to France (allow 1 additional day for packages to Corsica) and are 2 to 5 days for packages to others member countries of the EEC.
We accept orders when out of stock but you will have to confirm this by replying to our email specifying the deadlines.
However, delivery times are always indicative. They cannot constitute a commitment nor create a reason for a penalty or damages in the event of delay on the dates provided.
Reception
The consumer is required to check the condition of the goods on delivery and to report the damage due to the carrier on the delivery slip as well as to Anjali d'Oc within 48 hours.
Any anomaly concerning the delivery (product missing compared to the delivery note, damaged or broken products, etc.) must be indicated on the delivery note in the form of "handwritten reserves", accompanied by the customer's signature.